Our rates are calculated based on a check-in time of 12:00 p.m. or later and a check-out time before 12:00 p.m. on the day of departure, much like a regular human hotel! If your travel plans require that you drop your pet off before 12:00 p.m. or stay after 12:00 p.m., let our receptionist know when you book your reservation and we can accommodate this need for only a 1/2 day additional charge.
Pets may be picked up or dropped off any time during our regular reception hours, Monday-Friday 7:00 a.m. - 6:30 p.m., Saturday 10:00 a.m. to 3:00 p.m. and Sunday 8:00 - 9:00 a.m. & 4:00 - 6:00 p.m.
Extended hours pick-up/drop-off appointments are available for $30 per appointment. These appointments must be made in advance to ensure a staff member is available to meet you at the time you request.
If you are needing to make accommodations for the holiday season, click here for more information about our holiday boarding rates.